FAQ
1.  Payment Related
2.  Order Related
3.  Shipping Related
4.  Delivery Related
5.  After Sale Issues
6.  Member Account / Credits
7.  Ship For Me Related
8.  Others
8.1  Other services

Photo services

Take photo of the product - RM2/photo.

 

Inspection / test product

We can help you test the product - RM5

 

Calculate unit

RM5/20unit

 

Repacking service

If the status is pending pay and you request for repack the charges - RM8

If the status is pending pay and you request to add item the charges - RM8

 

Return the item to seller

From malaysia to china seller is around rm50/kg 

From guangzhou warehouse to seller is depends on the seller location.

 

Warehouse fulfillment services

Free for first 2 month , calculate from the date warehouse received.

After 2 month - RM1/DAY/PARCEL

After 5 month - we will thrown the parcel

 

Change address

If the status is submit ship or pending pay charges - RM2

If the status is shipped we are unable to change it .

 

Change shipping method

If change shipping method from air to sea or sea to air or change to different courier charges - RM8

 

Hope for your understanding as we need time and material to work it out.

8.2  Unpack services