|1. Payment Related|
|2. Order Related|
|3. Shipping Related|
|4. Delivery Related|
|5. After Sale Issues|
|6. Member Account / Credits|
|7. Ship For Me Related|
Take photo of the product - RM2/photo.
Inspection / test product
We can help you test the product - RM5
If the status is pending pay and you request for repack the charges - RM8
If the status is pending pay and you request to add item the charges - RM8
Return the item to seller
From malaysia to china seller is around rm50/kg
From guangzhou warehouse to seller is depends on the seller location.
Warehouse fulfillment services
Free for first 2 month , calculate from the date warehouse received.
After 2 month - RM1/DAY/PARCEL
After 5 month - we will thrown the parcel
If the status is submit ship or pending pay charges - RM2
If the status is shipped we are unable to change it .
Change shipping method
If change shipping method from air to sea or sea to air or change to different courier charges - RM8
Hope for your understanding as we need time and material to work it out.